Blog
Guest Blog
Case Studies
News
Certifications
All
In this blog post, we describe the link between repurchase loyalty, satisfaction, and value, noting that it is often easier for clients to state their satisfaction with something tangible.
5 Minute Read
Chris Lang, Client Services Director from Acuigen hosted a webinar recently discussing the pros and cons of the Net Promoter Score and ways to measure client loyalty in professional service firms. This blog summarises the discussion.
4 Minute Read
Chris Lang
Client Services Director
chris.lang@acuigen.com
+44 (0) 1234 759882
5 Minute Read