Over the coming months, we have a programme of exciting in-person and online events planned that are designed to foster discussions around in-trend topics. Please select an event from the table below to find out more.
How AI is shaping firms’ ability to drive client insights process
In this session we will explore how AI shaping the client feedback landscape for firms, and why human curation remains critical
Tuesday 22nd October 2024
11:00 - 12:00 (GMT)
Maximising agility in client listening programmes
Join us and our hosts for the session, Mills & Reeve, as we unpack firm’s approaches to creating agility within client listening activity
Monday 25th November 2024
12:00 - 14:00 (GMT)
Overlaying feedback at critical points of the client journey
When to gather feedback and how to select clients are key questions for firms. This discussion will focus on the approaches firms take
January 2025
TBC
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