The CustomServe Platform

Enterprise-grade CX platform for structured insight and strategic impact.
Designed for teams. Built for compliance. Empowering CX leaders to act.

Perfect for one team

Starter

5 Users

Solution

Core access
Transcripts

Interview Methods

Phone
In-person
Web surveys

Platform Capabilities

AI summarisation
AI action plans
Coding of comments
Export to Office

Compliance

InfoSec by design
Single security group

Strategic Guidance

Essential

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Perfect for scaling up

Team

10 Users

Solution

Enhanced access and tailoring
Transcripts and Analytics
Document repository

Interview Methods

Phone
In-person
Web surveys
Multilingual

Platform Capabilities

AI summarisation
AI action plans
Escalation email alerts
Coding, tagging
Slideshows

Compliance

InfoSec by design
Multiple security groups
Simple Client Solutions

Strategic Guidance

Premium

Let's chat>>

Perfect for corporate & international

Corporate

Unlimited Users

Solution

Full access & advanced tailoring
Transcripts and Analytics
Document repository

Interview Methods

Phone
In-person
Web surveys
Multilingual

Platform Capabilities

AI summarisation
AI action plans
Escalation email alerts
Coding, sentiment, tagging
Slideshows
Customised report templates

Compliance

InfoSec by design
Multiple security groups
Information barring
Multiple Client Solutions
Corporate privacy compliance

Strategic Guidance

Premium and global guidance

Let's chat>>

The CustomServe Platform

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